Privacy Policy
Last updated: February 2026
Race.com.au ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
We may collect information about you in various ways, including:
Information You Provide
- Contact information (name, email address) when you contact us
- Feedback and correspondence when you reach out to us
- Any other information you choose to provide
Automatically Collected Information
- Device information (browser type, operating system)
- IP address and general location information
- Pages visited and time spent on our website
- Referring website addresses
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website
- Improve, personalise, and expand our services
- Understand and analyse how you use our website
- Develop new products, services, features, and functionality
- Communicate with you for customer service and updates
- Send you marketing and promotional communications (with your consent)
- Detect and prevent fraud and abuse
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
4. Third-Party Services
We may employ third-party companies and individuals to facilitate our website, provide services on our behalf, or assist us in analysing how our website is used. These third parties have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
Our website may contain links to third-party websites, including bookmaker and affiliate partner websites. We are not responsible for the privacy practices of these external sites.
5. Advertising and Analytics
We may use third-party advertising and analytics services, including Google Analytics, to collect information about your use of our website. These services may use cookies and other tracking technologies to collect information about your browsing activities.
6. Data Security
We implement appropriate technical and organisational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Under Australian privacy law, you have rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to opt-out of marketing communications
To exercise these rights, please contact us at [email protected].
8. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]